A costly buffet lunch at Grand Bluewave Hotel in Johor Bahru

It was an unpleasant buffet lunch experience I ever had.

Bluewave used to offer good buffet lunches. My family celebrated few occasions there and we were satisfied with the food and the service. Although Bluewave's buffet is not the best in JB, but it's more valuable compared to other hotels. However, the last experience was a real disappointment and we doubt we will go back again.

It costed RM38++ per pax for "special" dishes for Mother's Day. It is RM25++ on usual weekends. However, I didn't see (or feel!) the differences. The variety of food was slightly more but food is being replenished slowly, the food weren't yummy, the cafe was warm and stuffy, the staff were smileless and impromptly... We even had to ask for water and they served the water more than 15 minutes later. We left the cafe about an hour later - a really short period for a buffet meal.

Apparently Bluewave's standard is going down, in term of food and service. Although my sister-in-law told me that buffet is not as popular in JB as before, the hotel still have to maintain their standard, or at least, get staff prepared well for special occasions, so as to match the self-claimed 5-star standard. Otherwise, how they can fight with other hotels such as Mutiara and Pan Pacific which offer better food?

I did a search on Internet to find reviews on buffet lunches in JB. Unfortunately, not much info can be found. I hope this piece of writing can serve as a reference for people who is looking for silmiar info and do think twice if they would like to go to Bluewave for a buffet!